Last updated 30/10/26
Put clear people and workplace processes in place before rapid growth, remote working or difficult decisions expose avoidable risk.
THSP supports software businesses, SaaS providers, AI companies, managed service providers, digital agencies, data businesses and technology consultancies. We help founders and managers build practical HR, employment law and health and safety foundations without importing processes that do not fit the business.
Proof bar: 30+ years supporting UK employers | Supporting 6,000+ businesses | Named advisers | Employee-owned
When growth moves faster than your processes
Technology companies often contact THSP when:
- The first employees have been hired without consistent contracts or policies
- Technical specialists have become managers without people-management training
- Remote and hybrid working expectations are unclear
- Performance concerns are being avoided because the culture is informal
- Roles, reporting lines or pay decisions have become inconsistent
- Funding, acquisition or product changes require a restructure
- Workload, long hours or service incidents are affecting wellbeing
- The business needs experienced support without hiring a full internal HR team
HR support that scales with the team
We help you put enough structure in place to manage people fairly and consistently while preserving the parts of the culture that work.
- Employment contracts, handbooks and workplace policies
- Recruitment, onboarding and probation
- Manager guidance, feedback and performance processes
- Absence, capability and reasonable adjustments
- Conduct, disciplinary, grievance and investigations
- Flexible working and UK employment arrangements for distributed teams
- Restructuring, redundancy and employee exits
Contracts, confidentiality and intellectual property
Technology businesses depend on code, data, ideas, customer relationships and commercially sensitive information. Employment documents should clearly address confidentiality, intellectual property, equipment, systems use, security and post-employment responsibilities.
THSP can provide employment contracts and workplace policies that reflect roles and working arrangements. Complex ownership, restrictive covenant or international matters may require specialist legal advice, and we will be clear where this is needed.
We can also advise on a fair employment process if an employee is suspected of misusing company information, systems or property.
Managing remote and hybrid teams
Remote working can widen the talent pool, but unclear expectations can create problems with communication, supervision, performance and wellbeing. THSP can help with:
- Remote and hybrid working policies
- Working hours, attendance and communication expectations
- Equipment, expenses and information responsibilities
- DSE and homeworking arrangements
- Flexible working requests
- Performance and conduct concerns within distributed teams
Proportionate health and safety support
Technology businesses are often office-based, but they still need suitable arrangements for DSE, homeworking, fire, first aid, electrical equipment, stress and lone working.
- Health and safety policies and responsibilities
- Office and homeworking risk assessments
- DSE arrangements and employee guidance
- Fire safety, first aid and accident reporting
- Electrical equipment and lone-working procedures
- Work-related stress assessment and practical action plans
Restructuring and difficult commercial decisions
Funding changes, acquisitions, product decisions and revised priorities can require rapid organisational change. THSP guides leaders through business rationale, consultation, selection, role changes, communication and employee exits.
Getting advice before decisions are announced gives the business more options and reduces legal and cultural damage.
Training for new and experienced managers
Technical expertise does not automatically prepare someone to manage people. THSP provides practical training in:
- Managing probation and performance
- Giving feedback and handling difficult conversations
- Disciplinary and grievance procedures
- Equality, harassment and workplace behaviour
- Stress and mental health awareness
- Health and safety responsibilities for managers
Why technology companies choose THSP
You get:
- Responsive advice for decisions that cannot be left unresolved
- Practical processes that can grow with the team
- Support for founders, managers and internal people teams
- Joined-up HR, employment law and health and safety expertise
- Clear boundaries where specialist legal or international advice is needed
How support works
- Tell us what stage the business is at and what is causing concern.
- We identify the immediate priorities and the right level of process.
- We help you resolve the issue and put stronger foundations in place.
Build the right structure for the next stage
You do not need a large internal function to manage people properly. Speak to THSP about practical support that fits the size, pace and working arrangements of your business.
Frequently Asked Questions
01.When should a technology start-up introduce formal HR processes?
Employment contracts, basic policies, onboarding and clear management responsibilities should be in place when the first employees are hired. The process can remain proportionate, but delaying the basics can make later problems harder and more expensive to resolve.
02.Can THSP support a fully remote technology company?
Yes. We can support UK employment documentation, flexible working, performance, absence, DSE, homeworking risk and manager guidance for remote and distributed teams.
03.Can THSP provide contracts covering confidentiality and intellectual property?
Yes. We can provide employment contracts and policies addressing confidentiality, intellectual property and company information. Complex ownership, restrictive covenant or international matters may need specialist legal advice.
04.How should a founder address poor performance without damaging culture?
Set clear expectations, give specific feedback and provide a reasonable opportunity to improve. If improvement does not follow, a fair and documented process protects both the employee and the business. THSP can guide each stage.
05.Can THSP support a technology company through redundancies?
Yes. We can advise on the rationale, consultation, selection, communication, documentation and alternative options. Early advice is important before decisions are communicated.