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HR and health and safety support for financial services firms

Protect your people, support your managers and deal with workplace issues before they affect performance, customer trust or business continuity.

THSP supports financial advisers, brokers, insurers, lenders, fintech businesses and other regulated firms with practical HR, employment law, health and safety and training support. You get clear advice from people who understand that sensitive workplace decisions need to be handled properly and without delay.

 

30+ years supporting UK employers | Supporting 6,000+ businesses | Named advisers | Employee-owned

When financial services businesses call THSP

Managers often contact us when an issue is already taking time, creating uncertainty or carrying wider reputational risk. We can help when:

  • A conduct, grievance or performance concern needs a fair and defensible process
  • Workload, absence or work-related stress is affecting an employee or team
  • Hybrid working arrangements have become inconsistent or difficult to manage
  • The business is restructuring, acquiring, integrating or changing roles
  • Contracts, policies or management processes have not kept pace with growth
  • Health and safety arrangements for office and home workers need reviewing

Early advice gives leaders more options and reduces the risk of a rushed decision creating a bigger problem.

One team for HR, employment law and health and safety

You do not need separate providers giving disconnected advice. THSP brings workplace health and safety, HR and employment law support together, with named experts who get to know how your business operates.

HR and employment law support

We help managers make fair, commercially sensible decisions across the employee lifecycle, including:

  • Employment contracts, handbooks and workplace policies
  • Recruitment, onboarding and probation
  • Absence, capability and reasonable adjustments
  • Performance, conduct, disciplinary and grievance matters
  • Workplace investigations and whistleblowing process support
  • Flexible working, restructures, redundancies and employee exits

Health and safety for office, hybrid and remote teams

Financial services workplaces may be lower risk than construction or manufacturing, but employers still need suitable and maintained arrangements. We can support with:

  • Health and safety policies and practical responsibilities
  • Office, DSE and homeworking risk assessments
  • Fire safety, first aid and accident procedures
  • Lone working and personal safety
  • Work-related stress risk management
  • Clear improvement plans that managers can maintain

Training for managers and employees

Policies only work when people know what to do. THSP provides practical training for real workplace situations, including:

  • Managing conduct, performance and difficult conversations
  • Disciplinary and grievance procedures
  • Stress, mental health and workplace behaviour
  • DSE, homeworking, fire safety and first aid

Support through change, pressure and sensitive decisions

Regulatory change, acquisition, technology adoption, restructuring and growth can all affect roles, workloads and management expectations. THSP helps you plan the people and workplace implications early, communicate clearly and keep a proper record of the decisions made.

We can also help leaders respond where pressure is affecting wellbeing, attendance or performance. The aim is not to remove every demanding situation. It is to identify avoidable risk, act early and give managers a clear route forward.

Why financial services firms choose THSP

You get:

  • Named advisers who understand your organisation and its working arrangements
  • Responsive support for sensitive or time-critical workplace matters
  • Joined-up HR, employment law and health and safety advice
  • Practical recommendations rather than paperwork for its own sake
  • Support that reflects commercial realities while keeping decisions fair and compliant

THSP does not replace specialist FCA or financial regulatory advice. We support the employment, people and workplace responsibilities that sit alongside it.

How support works

  1. Tell us what is happening. We listen, establish the immediate risk and identify what information is needed.
  2. Get a clear recommendation. We explain the options, likely consequences and the next practical step.
  3. Put the right support in place. This may be ongoing retained advice, a specific project, training or help with one immediate issue.

Get clear advice before the issue grows

You do not need to diagnose the problem before contacting us. Tell us what is happening and we will help you understand the right next step.

Frequently Asked Questions

01.Do financial services firms need health and safety support if employees mainly work in offices?

Yes. Office-based employers still need suitable arrangements for DSE, fire safety, first aid, work-related stress, accidents and hybrid or home workers. The controls should be proportionate to the risks and maintained in practice.

Can THSP advise on FCA regulations?

No. THSP does not replace specialist FCA compliance advice. We support the HR, employment law, health and safety and training responsibilities that sit alongside financial regulation.

02.Can THSP help with a sensitive conduct or performance issue?

Yes. We can guide managers through investigation, disciplinary, grievance, capability and performance processes, helping the business act fairly, document decisions and reduce avoidable risk.

03.Can THSP support a firm without an internal HR team?

Yes. THSP can act as an outsourced HR and employment law partner, provide health and safety support, or work alongside existing internal teams where additional expertise or capacity is needed.

04.Do we need an ongoing contract?

Not always. Depending on the issue, THSP can provide ongoing retained support, a defined project, training or one-off health and safety services. We will recommend a proportionate route based on what the business needs.

Testimonial:

Uncomplicated, easy to use and bespoke

Having used clunky and time-consuming spreadsheets for a long time, I’ve found THSP’s Training Matrix uncomplicated, very simple to manage, and bespoke to our individual needs.

Matt Hollister

HSEQ Manager, AQ Construction Services Ltd

Testimonial:

THSP have been very professional.

They have worked as our partner to advise us what we should do to resolve our health and safety issues. THSP’s staff have all given us excellent service.

Bharat Shah

Director, Dairy Den (UK) Ltd.

Testimonial:

THSP has made a huge impact to our business. The reassurance in having an expert on tap is priceless and I highly recommend any business to consider outsourcing to THSP.

Since we signed up to the HR & Employment Law service, through the knowledge, experience and professionalism shown by the THSP team, we see them as an extension of our organisation.

Paul Walsh

Business Development