Our Approach: Mission, Vision and Values

At THSP, we exist to help conscientious business owners and managers create safer, stronger workplaces – places where people thrive, productivity grows, and everyone gets home safely.

As an employee-owned business, every colleague has a stake in our shared success. That means we’re personally invested in doing what’s right – for our customers, our team, and our community.

We are there to collaborate with your teams on the high-risk and sensitive activities in your business. Our Health and Safety and HR Consultants have over 250 years of combined industry-relevant experience.

We don’t outsource – we hand-pick every Consultant. We provide regular training and CPD, with Consultants based from Scotland to Southampton. People are at the heart of everything we do. Fairness and equality equals success.

We have two guiding mantras: Bespoke, Responsive, Supportive and making working safely easier than not. These principles guide how we engage people and embed safe, compliant practices.

Our Mission

To help conscientious business owners and managers, who are committed to getting things right, to build better workplace cultures and ensure everybody gets home safely.

Our Vision

An employee-owned business that strives for customer and colleague success through transparency, innovation, commercial excellence, and strong relationships.

At THSP, our values drive everything we do – from how we support each other to how we serve our customers. They define who we are and how we help others succeed. Every value is about delivering quality service and building a business where colleagues and customers can thrive.

Our Values

T – Transparency

We build trust through open, honest communication, inside and out.
Customers know exactly what to expect: clear pricing, fair terms, and no surprises.
We keep colleagues informed and involved with regular updates and honest conversations.
Every action reflects our legal, moral, and financial responsibilities.

I – Innovation

We’re always looking forward, so our customers stay ahead.
We continuously improve our services and technology to meet changing needs.
Our people grow through training, development, and shared knowledge.
We turn feedback into better outcomes for everyone.

C – Commercial Excellence

We focus on what works – for customers, colleagues, and the business.
Our goal is long-term success for our customers, not just quick wins.
Every colleague contributes to creating value and driving smart decisions.
Our support balances compliance with commercial reality – practical, sensible, and tailored to real business challenges.

S – Strong Relationships

People come first – always.
We build lasting relationships based on respect, accountability, and trust.
Customers see us as partners, not just service providers.
You’ll always deal with real people who know your business – and every voice is heard.

Bespoke Health and Safety & HR Services

Whether you want to improve safety performance, win more business, or enhance your culture, we can create a tailored service to achieve your goals.

We’ve worked with over 6,000 organisations, supporting them from planning and creating bespoke documentation, through to implementation and performance review. We’ll work with you to establish the scope of your business and conduct a gap analysis, identifying where to focus your efforts this year. Then we’ll create bespoke documentation and a prioritised action plan.

We return at six months for a Mid Term Check on Health and Safety and HR. In the meantime, we offer site visits, metrics via MyTHSP, and unlimited case support for questions.

MyTHSP is intuitive and easy to use, built in-house by people for people, and customised with our customers in mind. It includes an action management hub, allowing you to close out actions in real time, add photos, and access help desk support. We’ll train your team to use the system, assist with drafting organisational communications, and answer any questions.

We’ll return for an annual review, including a review of safety performance, feeding insights into policy and planning for the following year.

Evolving to Keep You Ahead

We constantly improve our services, technology, and expertise, so you can stay compliant, competitive, and confident.

Clear, Honest Communication

No jargon. No surprises. Just transparent pricing, fair terms, and open conversations.

Flexible, Fair Contracts

We offer simple one-year agreements with clear exit clauses – because we believe in earning your trust, not locking you in.

Advice you trust. People you know. Results that matter.
We’re here to make health, safety, and HR simpler, smarter, and genuinely supportive – so you can focus on running your business.

People First. Community Always.

Your success goes beyond compliance. By choosing to work with an employee-owned partner, you benefit from a business that cares about creating a positive impact – for your team, your customers, and your community.

Every action we take reflects our values, and we are: People-First, Responsible, and Proudly Local.

A Culture of Responsibility

As an employee-owned business, we take pride in doing the right thing – not because we have to, but because we choose to.

We are proud signatories of the Building Mental Health Charter, demonstrating our commitment to raising awareness, reducing stigma, and supporting positive mental health across our industry and workplace.

From promoting wellbeing and sustainability to supporting fair employment and diversity, we’re committed to building a safer, fairer, and more inclusive future for everyone we work with.

THSP is built by people, for people. Every act of giving, every opportunity shared, and every partnership formed reflects the values that define who we are.